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Term & Conditions

Terms and Conditions E-Commerce

Last updated: June 5, 2023


This website is designed, operated, and administered by Boxto International LLC. Throughout this Website, the terms “BOXTO”, “we”, “us” and “our” refer to Boxto International LLC. BOXTO offers this Website, including all information, tools, and services available from this site to the user.


These Terms and Conditions (hereinafter the “Terms”) govern (i) the access and use of the website www.boxtogolf.com

(the “Website”), and (ii) the purchase of any goods and product(s) (hereinafter the “products”) online in the US, through this Website, by the individual accessing or using, or the company, or other legal entity on behalf of which such individual is accessing or using this Website, as applicable (“you”).




If you do not agree to these Terms, you must discontinue using this Website and you will not be able to order any products through this Website. Sales concluded through commercial agents, physical points of sale (such as our retail stores) or third parties (such as authorized retailers) are not subject to these Terms.


BOXTO reserves the right to change these Terms and Conditions at any time without notice, from time to time. These changes will become effective when we publish them in this Website. You can review the most current version of the Terms at any time on this page. It is your responsibility to check this page periodically for changes. Your continued use of this Website after we post changes shall be considered your acceptance to the revised Terms. 


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.




These Terms apply to you and your shopping, orders, purchases, and returns at this Website. These Terms create a legally binding agreement between you and BOXTO. The Terms posted at the time you purchase products will govern that purchase. In addition to these Terms, by shopping and/or purchasing at this Website, you acknowledge and agree to by bound by BOXTO’s Privacy Policy, which is contained in this Website.


Access to the Site


It is your responsibility to ensure your computer, mobile phone, tablet, console, or other device, meets all the necessary technical specifications to enable you to access and use the Website and is compatible with this Website. BOXTO reserves the right to restrict access to certain features, parts, or content of the Website. If applicable, you are responsible for all activities that occur under your log-in credentials and must notify us immediately of any unauthorized use or other security breach of which you become aware. We reserve the right to disable any log-in credentials, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms.


Website Content 


All the content featured or displayed on this Website, including without limitation text, graphics, photographs, images, moving images, sound, and illustrations (“Content”), is owned by BOXTO. All elements of the Website, including without limitation the general design and the Content, are protected by trade dress, copyright, moral rights, trademark, and other laws relating to intellectual property rights. The Platform may only be used for the intended purpose for which that Platform is being made available. You must comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of the Website. This Website its Content, and all related rights will remain the exclusive property of BOXTO or its licensors unless otherwise expressly agreed. You will not remove any copyright, trademark, or other proprietary notices from material found on this Website.


Purchase Eligibility 


You must be at least 18 years old to use this Website and order any product through this Website. If you are under the age of legal majority or otherwise cannot lawfully enter into a contract, you must have your parent or guardian place an order on your behalf and they will be asked to agree to these Terms.




You are specifically restricted from all of the following: (i)  publishing any Website material in any other media; (ii) selling, sublicensing and/or otherwise commercializing any Website material; (iii) publicly performing and/or showing any Website material; (iv) using this Website in any way that is or may be damaging to this Website; (v) using this Website in any way that impacts user access to this Website; (vi) using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity; (vii) engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website; (viii) using this Website to engage in any advertising or marketing.


Certain areas of this Website are restricted from being access by you and BOXTO may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.


Your Content


In these Website, “Your Content” shall mean any audio, video text, images, or other material you choose to display on this Website. By displaying Your Content, you grant BOXTO a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate, and distribute it in any and all media.




All orders placed on this Website are subject to availability and acceptance of such orders by BOXTO. We may, at our discretion, decline to accept any order or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. All orders are subject to e-mail confirmation by BOXTO. Please note that the products displayed on this Website may be out-of-stock or discontinued, and availability is not guaranteed. Quantity limits may apply in relation to orders for certain products.


Products’ Features 


All features, content, specifications, products, and prices of products described or depicted on this Website are subject to change at any time without notice. Certain weights, measures, and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. Due to natural variations in leather, the actual product color(s) may vary slightly from the information contained in this Website.


Accuracy of Information


We attempt to ensure that information on this Website is complete, accurate, and current. Despite our efforts, the information on this Website may occasionally be inaccurate, incomplete, or out of date. Except as prohibited by applicable law, we make no representation as to the completeness, accuracy, or currency of any information on this Website. BOXTO may make changes in information about price and availability without notice. 


Third Party Links


Certain content, products, and services available via our Website may include materials from third parties. Third-party links on this Website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


No Purchase for Resale


You may purchase products on this Website only for personal use and not for resale or export. Purchase of products for resale and/or export is strictly prohibited. By placing an order on this Website, you represent and warrant that you are purchasing products for personal use only and not for resale and you certify that you will not deliver, sell, or otherwise distribute our products or purchase our products for commercial purposes. If BOXTO determines that a purchase or order is intended for resale or export, BOXTO reserves the right, in its sole discretion, and as it relates to such purchase or order, to take any action to hinder such purchase or order (and deter future purchases or orders). BOXTO reserves the right to refuse orders for any reason without explanation.




All prices are quoted and exclusively payable in US dollars. The prices displayed on products on this Website (i) do not include sales tax; and (ii) do not include shipping and delivery costs, which will be applied per order according to the chosen delivery method and delivery location. Prices and delivery costs as quoted on this Website are subject to change from time to time in BOXTO’s discretion.




BOXTO accepts several payment methods at check out of this Website. Depending upon the means of payment, BOXTO may require additional information, including specific forms of identification. All payment methods may be subject to validation checks and authorization by the payment system providers. By placing an order, you expressly authorize us to perform security checks from you, including but not limited to payment card details, authentication of your identity, or validation of payment card. 


Payment for the products is to be made at time of order. Payments made by credit or debit card, will be pre-authorized and deducted according to the policies of each financial institution. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute our offer to sell. If your debit or credit card has already been charged for the purchase and your order is declined, BOXTO will issue a credit to your account in the amount of the charge.


Shipping & Delivery 


BOXTO will process your order for shipping once your order is placed in this Website. Order processing may take up to 48 hours after checkout. Orders cannot be cancelled after placed. When an order is placed, it will be shipped to an address designated by you as the purchaser. Shipping options may vary depending upon delivery address. 


BOXTO will provide an estimated delivery date based on your shipping selection, delivery address, Zip Code, and where the product(s) ships from, oafter each order is placed in this Website. 


A valid street address and U.S. Zip Code shall be required to ensure we deliver the products as expected.


Shipping times may vary during high volume order periods. Express, expedited, and next-day delivery may be available through FedEx and/or other carriers (special charges may apply.)Orders are not processed and shipped on weekends and Holidays.


If you order multiple items, you may get multiple deliveries. There may be partial shipments. We reserve the right to split the delivery of any order. You will receive a shipping confirmation email for each shipment.

If an order is subject to taxes depending on your location, you will be responsible for payment of any such taxes. Please note that we do not control these charges.


BOXTO is not responsible for damage or loss of products that occurs after delivery to the shipping address provided at checkout.


Currently, BOXTO cannot place orders that ship to addresses outside of the U.S. 


We do not currently offer international shipping, but are working on a solution for our valued customers outside the U.S.


Shipping Costs


You are responsible for all the shipping costs associated with the delivery of the products you purchase on this Website.


Shipping costs may vary depending on:where the product(s) ships from; (c) your delivery address; (d) ; and (. 




Unless otherwise stated expressly by BOXTO, you can return the purchase made in this Website in accordance with the terms of the return policy described hereinbelow. Products purchased at retail locations (golf pro shops, department stores, specialized stores, other retail stores) may only be returned at such retail locations and in accordance with their policies. 


You are permitted to return products in new condition if they are defective or otherwise not in conformity with your order when you received them. In the event your claim is justified (as determined by BOXTO in its sole discretion), the purchase price will be refunded. Items cannot be returned after 30 days of receipt of your shipment. We are unable to issue a refund without actual receipt of the products or proof of received return delivery. Original shipping costs and/or charges are non-refundable. All returns will be charged and shall be paid by you. 


Start your return process online by visiting boxtogolf.com/returns. Please note that you must use the return shipping label that is generated by the Website in order to exclude you from postage fees for returns.


Refunds will be issued to the credit/debit card used at the time of purchase. If applicable, BOXTO will inform you when we receive and approve your return. BOXTO will aim to process refunds within 10 business days. Additional financial institutions’ refund processing timelines may apply. Once your return has been completed, you will be notified via email


All returns shall meet the following standards: 

  • The products are in new condition. 
  • The products were purchased in the last 30 days.
  • The package must be sent physically from within the U.S.
  • The product is in its original state and packaging.
  • All items shall be clean, unworn, not washed or altered and with all their original labels/tags on. 


BOXTO shall only refund items returned to us in a resaleable condition. Products made to personal specifications or clearly personalized cannot be returned. We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.


BOXTO is not responsible for any returns damaged, lost in transit or any additional charges incurred in return shipment. We recommend an insured and trackable mail service. 


Only regular priced products may be refunded. Unfortunately, products on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.


Custom shoes cannot be returned or exchanged due to the custom nature of the products.


If you wish to exchange an item, please see Exchange section hereinbelow.




Unless otherwise stated expressly by BOXTO, you can exchange the purchase made in this Website in accordance with the terms described hereinbelow. Products purchased at retail locations (golf pro shops, department stores, specialized stores) may only be exchanged at such retail locations and in accordance with their policies. 


Exchanges for purchases made in this Website may be processed exclusively for the same item/style purchased in a different size. All Exchanges for different items/styles must go through the return process and the placement of a new order in this Website. Exchange orders cannot be edited once submitted.


BOXTO will cover the shipping costs exclusively for one (1) product exchange per client/customer/order. All other shipping costs associated to subsequent exchanges, if any, shall be entirely paid by you.


Title Transfer & Risk of Loss


You bear all risk of loss and damage to the product(s) from the time of delivery. Delivery is deemed complete and title to the products passes to you upon acceptance of shipment by a standard carrier, provided full payment of all sums due in respect of the product(s), including any delivery charges, has been received.


Limitation of Liability


These Terms set out the full extent of our agreement and understanding in respect to any claim arising from or related to your order, purchase and/or return of products sold through this Website. 


To the fullest extent permissible by applicable law, the maximum aggregate liability of either party to the other on all claims arising from or relating to this agreement, whether in contract, warranty, tort, strict liability, statute, or otherwise, shall be limited to the sum paid to BOXTO for the product(s) purchased in the relevant transaction.


To the fullest extent permissible by applicable law, BOXTO will not be liable for any direct, special, incidental, indirect or consequential damages, including without limitation, for: any lost profits or lost data, that result from your access or use of, or your inability to access or use, this Website; or for the performance of the products purchased at this Website; or for any user content or any other activity in connection with your orders or purchases, even if BOXTO has been advised of the possibility of such damages. You assume total responsibility for your use and access to this Website. Your only remedy against BOXTO in connection with any alleged damages arising from your use or access to this Website or any content is to stop using or accessing this Website. If any part of this limitation of liability is determined to be unenforceable or invalid for any reason, you agree that BOXTO’s liability to you for any damage or loss shall be limited to the fullest extent enforceable by applicable law.


Disclaimer of Warranty – Website 

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