Thank you for filling out our exchange form Please follow the 3 simple steps below Pack the shoes in the original box If using your original shipping box for packaging your return, please remove any shipping labels. Please use your shoebox as the shipping box when returning footwear. Ship back the shoes Please send back the shoes to the next address. 4213 N. Frazier St. Unit E2 Conroe, Tx. 77303 We receive the package Please allow 30 business days for the receipt and processing of your return. You will receive a confirmation email when your return has been complete. Once complete, Boxto will send the new size shoes to the shipping address.